new version ...no widgets work

Published on January 5, 2005 By Sleeping Dragon In DesktopX

Stardock just informed me that there was an update for DesktopX, so I went ahead and let it update (now running 2.40b[a].002). I restarted my computer and now no widgets will load. I get the "DXWidget.exe has encountered a problem and needs to close. We are sorry for the inconvenience" message. Anyone?

Comments (Page 1)

Corky_O

on Jan 05, 2005

I had the opposite issue, where I updated DX, restarted, and after seeing lack of widgets loading on desktop, I went to the widget directory and double clicked an .exe and promptly received the message that DX was not installed on system - HUH?? I thought.

I then ran the DX executable, which did nothing but place an icon in system tray, so I right-clicked that icon and selected load widget, selected the widget and said OK.

I then got a message indicating that I did not need to have DX running and would I like to unload DX? I said OK and my selected widget loaded. I was then able to return to the widget directory and double click the other 2 widgets that I usually run on desktop (calendar, weather, and digital clock).

Everything is fine now, but it was very strange behaviour to my mind.

Not sure if this helps you in any way though, SD.

Sleeping Dragon

on Jan 05, 2005

No, it doesn't, but thanks anyway. I even tried to re download one of them (Orbital) but when I clicked on the .exe file, I got the smae message.

butch123

on Jan 05, 2005

I just updated too, but I am having no problem. I checked loaded 4-5 different object clocks, caledars, etc. weather and everything was working fine. Something not right here.

Sleeping Dragon

on Jan 05, 2005

Yeah, I know. None of my widgets work. I have it checked to begin DX on startup, but when I restart, that same message pops up. Is there a seasoned and battle scarred wizop around?

KeithMacDonald

on Jan 05, 2005

this v of DX works better than (I) expected!

Corky_O

on Jan 06, 2005

SD,

I don't know if you found your solution, but I had a widget disappear after inadvertently clicking on it and it would not reload by double clicking .exe.

I started DX (not usually running) and went to DX config panel and to the widgets tab, where I clicked the "clear widget cache" button and then clicked "view widget cache" and there was the widget folder just hanging out.

I tried to manually delete it and the system indicated it could not be deleted because a program was using it (yeah I did unload DX previous to this step).

After rebooting and having the same problem, I realized that the best thing to do would be to uninstall DX (not including the skins, themes, etc.) and then reboot and manually delete the problem child.

It did indeed work. I was able to manually delete the widget folder from cache, reinstall DX, and load widgets to my heart's content.

Widget cache is in C:\Documents and Settings\"user name"\Local Settings\Application Data\Stardock\DesktopX\WidgetCache (drive letters may vary, and "user name" would be name of account you are using).

I had to go to Tools>Folder Options>View and select "show hidden files and folders to access the cache directory.

Thought this might help yourself or others, I apologize for the long dissertation.

Sleeping Dragon

on Jan 07, 2005

Followed your procedure and came up with the same problem. Thank you very much for the info, though.

mltiplprsnalit

on Jan 07, 2005

Have more or less the same problems. Just posted on OS Customization Channel. (I should dig a little deeper huh?) I'm having trouble loading some, but not all widgets. My Looking Glass Weather Widget (and Object for that matter) either will not load (widget) or once loaded (object) are unuseable. I opted to uninstall DX and reinstall but I am still having problems.

Lantec

on Jan 07, 2005

It seems I remeber an article by Frogboy that annouced the release of 2.4 and that in the article it mentioned that some of the previously made widgets would not work with the upgrades made. I know I'm not much help but you may want to email Martin Conroy since he seems to be the script master.

laurentfr

on Jan 07, 2005

After having updated DX, I tried a limited number of widgets today from the Brewman DogmaX suite.

The calendar is working well but the weather has serious problems (animation is broken and some part of the widgets did not appear).

Can we expect a bug fix on Stardock side or is it a "incomaptible" new feature ??

Sleeping Dragon

on Jan 07, 2005

Thanks for the imput, all. Glad I'm not alone. Right now DX is running in order to hide my icons. Eventually I hope it will do more.

wmsco

on Jan 16, 2005

same here unin and loaded fresh same problem it seems to happen to only the ones you use all time what has support say?

laurentfr

on Jan 17, 2005

same here unin and loaded fresh same problem it seems to happen to only the ones you use all time what has support say?

I'm sure they are working on it. I'm running the last beta and progress has been made.

The problem is that you never know if the bugs come from you, the widget or DX.

Howard BAM

on Jan 20, 2005

this is for corky.... i wanna thank you for your solution. it fixed my whiget hangs problem. after a out of blue computer shutdown. manual bootedbackup.... none of the previous running whigets would work anymore... it would start up and hangs there. your solution of clearing the cache fixed it. thanks.

Adam Michael

on Jan 22, 2005

Nice version and an excellent upgrade. It rendered an otherwise fully functioning program into a pile of garbage. Clearing the cache did nothing even objects refuse to load. What a waste. Let me know if you hear anything from stardock command. Wahhhaaaa

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